Details: Posted on: 20th February 2021

• Education Level: Bachelors Degree
• Work Experience: 5-10 Years

• Commitment: Contract

Description:

NANSIKOMBI MASITULA , Show Phone Number


I am a reliable, self-driven,dedicated ,a tactful lardy guard receptionist and an oriented team player who is able to multi-task and handle pressure with experience in solving problems.

WORK EXPERIENCE.
Fujairah Women's College (HCT) under sub- Company Star Security Services from June 10th.2016 up to date.
Lady Guard Receptionist.
Duties and Responsibilities.
▪Answering phones and greeting visitors.
▪Monitoring visitor activity and performing surveillance.
▪Assisting with mail deliveries, creating reports and issuing badges, access cards and also maintaining secure log.
▪Arranging preparation for visitors leaving the building such as calling taxis.
▪Securing premises, personnel and patrolling property.
▪Monitoring surveillance equipment, access points and permitting entry.
▪Silencing false Alarms.
▪Preventing losses and damage by reporting irregularities.
▪Informing violations of policy and procedures and restraining trespassers.

Fitness first under sub Company serve U Dubai April 29th 2013-April 20th 2016.
Service crew.
Duties and Responsibilities.
▪Welcomed and greeted members.
▪Provided excellent customer services to the members.
▪Interacted with members and also helping them with what they need.
▪Worked with manager to ensure that health regulations and safety policies are always adhered to.
▪Participated in team work and also ensuring every member leaves satisfied.
▪Kept a clean and professional appearance.
▪Maintained general cleanliness of the Gym.

Rock View Resort Uganda march-15th 2009-Dec 21.2012
Receptionist
Duties and Responsibilities:
▪Welcomed and greeting customers
▪Verified guest reservations, registering guests, assigning rooms, distributing key.
▪Communicated with the house-keeping staff, and answering telephones.
▪Acted as tour guide and letting guests know where the best attractions and how to enjoy their trips.
▪Answered incoming calls and routing them to employees within the company.
▪Performed other duties, such as typing filing, Entering data into a computer.

EDUCATION:
▪Makerere University Transcript.
▪Advanced Level in Education Certificate.
▪National security Institute Abudhabi Certificate.

SOFT SKILLS
▪Clear communication
▪Leader ship
▪Politeness
▪Building customer loyalty
▪Complaint resolution
▪Etiquette
▪Interpersonal skills
▪Negotiation
▪Flexibility
▪Time management

HARD SKILLS
▪Understanding of customer psychology
▪Mathematics
▪Product knowledge
▪Microsoft office
▪Email
▪Typing

VOLUNTEER EXPERIENCE
Uganda youth development link, uganda 2006-2008

LANUAGE
English

INTERESTS: Reading, Travelling, Making Friends and Games.