FB Service Intern (191860)

via Intercontinental Hotels
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https://dbzstatic-a.akamaihd.net/.dist_f095cc60214a493fbce4af35cdf267c7dd654a23/ 9728676

Details: Posted on: 7th January 2018

  • Company Name: Intercontinental Hotels
  • Employment Type: Full Time
  • Monthly Salary: Unspecified
  • Minimum Work Experience: 0-1 Years
  • Minimum Education Level: N/A
  • Listed By: Employer
  • Career Level: Student/Intern


Join our dynamic team here at the InterContinental Fujairah Resort!

We are looking for energetic Interns to join our Food & Beverage team!

Main Responsibilities:

· Greet and welcome all guests and take beverage and food orders in a prompt and professional manner

· Be attentive to guest's needs

· Prepare food and beverages for service to guests and present food according to established health and presentation standards

· Monitor guest behavior and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable

· Clear and clean tables in a prompt and efficient manner. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary

· Perform department/outlet opening or closing duties as required. Ensure that wait staff stations are

· clean and maintained throughout shift

· Follow hotel safety protocols and procedures at all times. Immediately report any safety/service incident

· to the Supervisor or Manager on duty

· Take action to solve guest problems/complaints and use established guidelines for any service recovery

· Ensure guest satisfaction

· Work as team and communicate and co-ordinate with other departments to ensure excellent quality and service

· May receive guest payments and process transactions as outlined in the cash and charge procedures as needed

Qualifications :

The ideal candidate should have a willingness to put in an extra effort and time when required, as well as the passion to serve guests. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional skills & competencies:

Ideally from a Hospitality or Hotel Management School
Contract duration is for 6 months
Flexible and can adapt to change easily
Must be a team player
Communicates effectively in English thru verbal, written or listening means.

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