Job Details
Job Title: Restaurant Supervisor
Job Responsibilities:
Supervise daily restaurant operations and ensure smooth service.
Manage and guide restaurant staff, including waiters, cashiers, and kitchen staff.
Ensure excellent customer service and handle customer complaints professionally.
Monitor food quality, presentation, hygiene, and safety standards.
Prepare staff duty rosters and manage attendance and shift schedules.
Monitor inventory, food supplies, and stock levels to avoid shortages and wastage.
Coordinate with kitchen staff to ensure timely food preparation and service.
Monitor daily sales, cash handling, billing, and payment transactions.
Ensure the restaurant is clean, organized, and compliant with health and safety regulations.
Assist in controlling operational costs and reducing unnecessary expenses.
Train new employees and motivate the team to improve performance.
Check equipment and report maintenance requirements to management.
Prepare daily operational reports and update management on restaurant performance.
Ensure customer satisfaction and maintain the restaurant's service standards.
Support management in achieving sales targets and improving overall business performance.
Key Skills Required:
Staff supervision and team management
Customer service and complaint handling
Communication and leadership
Inventory and cost control
Cash handling and sales monitoring
Food hygiene and safety management
Problem-solving and time management
Syrian, Egyptian, Jordanian
Customer Service
Financial Reporting