Customer Service / Call Centre

salaryNew

4,000 - 5,999 درهم في الشهر

commitment

دوام كامل

experienceNew

5 - 10 سنوات

qualification

بكالوريوس


تفاصيل الوظيفة
I am writing to apply for the Customer Support Executive / Call Center Agent position with your organization in Dubai. With over five years of experience in inbound and outbound call center operations across BPO environments serving international clients, I bring a proven ability to manage high-volume customer interactions — handling 80+ calls daily while maintaining a 98.7% payment realisation rate and consistently strong CSAT and quality audit scores. My progression from Computer Operator to L2 Advisor & Quality Auditor reflects both my technical grounding and my ability to de-escalate complex, high-pressure situations with professionalism and empathy. Having supported a US-based client fully remotely, I am well-versed in multicultural communication, CRM/ticketing accuracy, and SLA compliance — skills I am confident will translate directly to delivering excellent, service-oriented support in the UAE's fast-paced, customer-first market.
اللغات
كل الخيارات
الجنسية
كل الخيارات

منطقة

الفجيرة, الإمارات
عرض الخريطة
English