Customer Service / Call Centre

salaryNew

AED 4,000 - 5,999 per month

location_new

Fujeirah, UAE

commitment

Full Time

experienceNew

5-10 Years

qualification

Bachelors Degree

Job Details
I am writing to apply for the Customer Support Executive / Call Center Agent position with your organization in Dubai. With over five years of experience in inbound and outbound call center operations across BPO environments serving international clients, I bring a proven ability to manage high-volume customer interactions — handling 80+ calls daily while maintaining a 98.7% payment realisation rate and consistently strong CSAT and quality audit scores. My progression from Computer Operator to L2 Advisor & Quality Auditor reflects both my technical grounding and my ability to de-escalate complex, high-pressure situations with professionalism and empathy. Having supported a US-based client fully remotely, I am well-versed in multicultural communication, CRM/ticketing accuracy, and SLA compliance — skills I am confident will translate directly to delivering excellent, service-oriented support in the UAE's fast-paced, customer-first market.
Languages
Any
Nationality
Any

Location

Fujeirah, UAE
Show Map
Fujairah
chevronJobs Wanted
chevronCustomer Service / Call Centre
العربية